Privacy Policy marimari44 — Our Commitment to Protecting Players' Personal Data

Introduction

Marimari44 ("we", "Platform" or "marimari44") values the privacy of every individual who uses our services. We understand that personal data is sensitive and are committed to handling it with full responsibility, transparency and respect.

This Privacy Policy applies to all information we collect through the official marimari44 website, Android and iOS mobile apps, and any other platforms or services we operate. It covers all users — from visitors without an account through to active members who use our platform regularly.

We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international online gaming industry standards in all matters relating to the management of our users' personal data.

Types of Personal Data We Collect

Depending on how you interact with the marimari44 platform, we may collect the following categories of data:

How We Collect Data

Marimari44 collects personal data through various lawful and transparent means:

• Account registration: Information you provide directly when creating a new account.
• Identity verification (KYC): Documents and images you upload to fulfil verification requirements.
• Financial transactions: Information generated when you make a deposit or submit a withdrawal request.
• Platform usage: Data automatically generated when you play, browse, or interact with the platform.
• Communications with us: Information you share when contacting customer support.
• Cookies and tracking technology: Session data and usage patterns collected via cookies on our website and app.
• Third-party sources: Information received from payment partners, identity verification providers, and recognised fraud prevention agencies.

Purpose of Personal Data Use

Marimari44 uses your personal data only for legitimate and necessary purposes. The following are the primary purposes for which your data is used:

• Processing account registration and verifying your identity through the KYC process required by law.
• Enabling you to use all features and services on the marimari44 platform smoothly.
• Processing deposits and withdrawals securely and accurately.
• Detecting and preventing fraud, money laundering, and other illegal activities on our platform.
• Providing effective customer support whenever you need assistance.
• Sending important notifications related to your account, transactions, and security.
• Sending promotional information and bonuses you may be interested in (with your consent).
• Monitoring gameplay patterns for responsible gaming program purposes.
• Improving the platform, features, and user experience based on usage analytics.
• Complying with legal obligations and regulations applicable to our operations.

Data Sharing with Third Parties

Marimari44 does not sell or rent your personal data to any third party for their own marketing purposes. However, we do share data in certain limited situations:

• Payment service providers: To securely process deposit and withdrawal transactions.
• Identity verification providers: To carry out KYC verification as required by law.
• Technology service providers: Companies that help us operate the platform's servers, databases, and infrastructure.
• Competent authorities: When required by law, court order, or a legitimate regulatory authority.
• Gaming partners: Gaming software providers that require certain session data to ensure fair play.

All third parties with whom we share data are bound by strict confidentiality agreements and are required to use that data only for the specified purposes. We conduct regular due diligence reviews of all our third-party partners.

Data Retention & Security Measures

Marimari44 retains your personal data for as long as it is needed for the purposes it was collected, or as long as required by law. Generally:

• Active account data is retained for the duration your account remains active, plus up to 7 years after account closure (for AML compliance purposes).
• Financial transaction records are retained for a minimum of 7 years in accordance with Malaysia's financial law requirements.
• Customer support communication logs are retained for 3 years.
• De-identified usage analytics data may be retained longer for platform improvement purposes.

On the security front, marimari44 implements comprehensive technical and organisational measures to protect your data:

• Data encryption in transit using TLS 1.3 protocol.
• Data encryption at rest using AES-256 standard.
• Role-based access control (RBAC) for all internal systems.
• Regular security audits and penetration testing are conducted on a periodic basis.
• A tested incident response plan is in place to ensure a rapid response in the event of a data breach.

Cookies and Tracking Technology

Marimari44 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information on how you use the platform to help us understand which pages are most popular and where players encounter difficulties.
• Functional Cookies: Saving your preferences such as display format, sound settings, and preferred language for a more personalised experience.
• Marketing Cookies: Used to display promotions and advertisements relevant to your interests. You may opt out of these cookies through our cookie settings.

Your Rights Regarding Personal Data

As the data owner, you have the following rights under Malaysia's PDPA and the marimari44 privacy policy:

To exercise any of the rights above, contact our data protection team via email or live chat on the platform. We will process your request within 30 calendar days of receipt. For complex cases, we may require up to 60 days and will notify you if an extension is needed.

Please note that certain requests may be limited by legal obligations — for example, we are unable to delete financial transaction records that are required to be retained under Malaysia's financial laws.

Cross-Border Data Transfers

In operating the marimari44 platform, some of your personal data may be transferred to, stored, or processed on servers located outside Malaysia. This includes cloud infrastructure used for redundancy and disaster recovery.

In all cases of cross-border transfers, marimari44 ensures that:

• The recipient country or region provides a level of data protection equivalent to or exceeding Malaysia's PDPA.
• Appropriate data transfer agreements (such as Standard Contractual Clauses) have been executed with recipient parties.
• Additional technical security measures are applied during cross-border data transfers.

Child Protection

Marimari44 is an exclusive platform for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

If we determine that personal data has been collected from a minor, we will take immediate action to delete that data and close the account in question. Parents or guardians who have reason to believe their child has registered an account on marimari44 are requested to contact us immediately.

Links to Other Sites or Services

The marimari44 platform may contain references or links to third-party services such as gaming software providers or payment gateways. This Privacy Policy applies only to the marimari44 platform and does not cover the privacy practices of any third party.

We recommend reading the privacy policy of every third-party service you use. marimari44 is not responsible for the privacy practices or content of third-party sites or services.

Contact Our Data Protection Officer

If you have any questions, concerns, or wish to exercise your privacy rights, please contact the marimari44 Data Protection Officer (DPO) through the following channels:

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) through their official channels.